Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs) – Aimers Community Services
Looking for the right NDIS provider in Perth and not sure where to start? You’re in the right place. At Aimers Community Services, we support participants and families across Perth, Armadale, Cannington, Gosnells, Midland, Morley, Joondalup, Baldivis, Rockingham, Cockburn, Fremantle, Mandurah and surrounding areas – helping people live more independently, confidently, and connected to their community.
We know you might have questions about support options, eligibility, funding, or how our services actually work day-to-day. This FAQ page gives you clear, friendly answers to the things people ask us most – from NDIS access and transport assistance to community participation, employment pathways, and privacy.
If you ever need help beyond what’s here, just reach out. Our Perth-based team is always happy to guide you.
📞 0482 382 441
📧 info@aimers.com.au
Aimers Community Services — supporting individuals and families across Perth and WA with care you can trust.
Frequently Asked Questions (FAQs)
What is Aimers Community Services?
Aimers Community Services is a registered NDIS provider in Perth, Western Australia. We support individuals and families with disability and community services so they can live independently, build skills, connect socially and maintain their safety, dignity and wellbeing.
What services do Aimers Community Services provide?
We provide a range of NDIS and community support services, including:
- Disability Support (daily living assistance, personal care, mobility)
- Community Participation and social activities
- Employment & Training Support
- Transport Assistance
- Counselling & Mental Health Support
Who can access your services?
Our services are open to:
- Individuals with disability
- Families & caregivers
- Job seekers
- Community members needing social or emotional support
Call 0482 382 441 or email info@aimers.com.au to check eligibility.
How can I apply for support?
You can apply by:
- Calling 0482 382 441
- Emailing info@aimers.com.au
- Submitting the online form at https://aimers.com.au
- Visit us: Aimers Community Services, Perth WA
Is there a cost for your services?
Most services are covered by NDIS. Some may include small fees depending on your funding and eligibility. We help you explore all funding options to minimise costs.
How can I provide feedback or make a complaint?
You may provide feedback by:
- Submitting a feedback/complaint form
- Calling 0482 382 441
- Emailing info@aimers.com.au
All complaints are confidential and handled professionally.
What happens after I submit a complaint?
- Acknowledgment (usually within 24 hours)
- Investigation and progress updates
- Discussion of resolutions
- Final outcome
How do you ensure my personal information is kept private?
We comply with NDIS standards and Australian Privacy Principles. Your data is securely stored and shared only with consent or legal requirement.
Do you offer transport assistance?
Yes, we provide door-to-door transport for appointments, programs and community activities.
How can I get involved with Aimers Community Services?
You can:
- Volunteer
- Donate
- Partner with us on community projects
Where is Aimers Community Services located?
We are located in Perth, Western Australia, and provide support across WA.
How can I stay updated about your programs and events?
Follow us on:
- https://aimers.com.au
- Or call 0482 382 441